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Bot listing improvements

Enhancements to the bot listing page to show additional helpful information such as the number of sessions, and user feedback on whether the bot was helpful or not (likes and dislikes counts)
Vasudha Siddhabhaktuni about 2 years ago in Chatbot 0 Future consideration

Redirect to page chat action

The ability for chatbots to offer suggested Applaud pages in responses to users, so that they can click through the most relevant page directly from chat and within the same parent window.
Vasudha Siddhabhaktuni about 2 years ago in Chatbot 0 Future consideration

Hand-off to bot chat action

Ability to hand-off from one bot to another so that I can design each bots with a specific purpose. For example, when a leave booking bot can't help, hand off to a generic 'raise a case' bot
Vasudha Siddhabhaktuni about 2 years ago in Chatbot 0 Will not implement

Bulk approve tasks

I want to bulk-approve tasks so that I can spend more time doing my actual job.
Vasudha Siddhabhaktuni about 2 years ago in Workflow 0 Future consideration

Workato - search action less than and greater than support for dates and numbers

Applaud Workato connector search action to support less than and greater than operators for both dates and numbers. This allows users to search for data that falls within a specific range or to exclude data outside of a certain range. It will enha...
Yugandhar Budamala about 2 years ago in Integration 0 Future consideration

Use workflow to force two-factor authentication for defined users

As an identity manager, I want to use workflow to automate rules around which users need to be secured with multi-factor authentication so that the risk of security issues and data breaches are mitigated.
Yugandhar Budamala about 2 years ago in Identity management 0 Future consideration

Use tabs to split search results by type

I want to see my search results split into tabs, such as 'People', 'Knowledge', etc.
Yugandhar Budamala about 2 years ago in Search 0 Future consideration

Self-serve two-factor authentication setup

We can enforce two-factor authentication but if that's not enforced it would be great if a user had the option of setting that up themselves.
Yugandhar Budamala about 2 years ago in Identity management 0 Future consideration

User sign-in security alerts

We would like users to receive a notification when unusual sign-in activity is detected so that the risk of security and data breaches are mitigated.
Yugandhar Budamala about 2 years ago in Identity management 0 Will not implement

User security settings

A view for users so that they can see their own email, name, initials, avatar (but can only change the avatar) + the option to self serve reset their password.
Yugandhar Budamala about 2 years ago in Identity management 0 Future consideration