All ideas

Allow an unlimited number of grouped lists and within these groups, an unlimited number of items with pagination.

Whilst rich text can be pasted into these actions from an external html editor, you can't directly create and author rich text.

File fields contain images, videos, PDF documents, Word documents etc. It would be fab to allow these to be 'searchable'. For example: See search results based on an object in an image See search results based on text in a video transcript See sea...

For example, a thumbs up/down on a page and then a presentation of this on the pages view with the option to sort by most liked/disliked. Need to consider how often a user can rate a page. They should be able to re-rate after a period of time.

I want a simple way to toggle between simple inputs and expression builder, so that I can easily access more advanced formulas

After my chat session is finished, I want to receive an email record of my chat so that I can refer back to any details at a later point

Ability to add a <script> tag to the head so that I can display certain 3rd-party content within Applaud

Ability to define escalation policies with control over how many levels of approver are required, along with details of who these approvers are and under which circumstances they should be reminded of their outstandting tasks.

Notification preferences to enable or disable particular notifications for each channel (whether I receive by email, push notification or desktop for all or just a a particular type of notification)

When I login to a tenant I get some introductory content, such as a "Welcome to Applaud" popup. I see these every time I sign in to a new tenant, rather than just once. It would be better if I only saw this once across all tenants.