Usage and analytics

It would be really useful to be able to get a holistic picture of how many searches have been undertaken in the platform, how many times each piece of knowledge content has been viewed and be able to download a report

Analytics that quantify the actual before/after improvement and return on investment with Applaud.

Hi currently you are passing ClientID to GA but this means that users are being counted duplicate times if they use a different browser etc. According to Google, using UserID would stop this problem so can we get the ability to do this in Applaud ...

Enable heat map analytics to give additional insight into how people interact with the application's content.

It would be great to understand how many people are looking at each of the highlights we feature on our homepage so we can understand the traffic being generated and whether we need to promote the items featured in different ways in addition to be...

Applaud currently supports the integration with Google Analytics to track the site usage. An enhancement is needed at the product level to support tracking with Adobe Analytics.

I'd like to be able to visualize the path users traveled from one page to the next. This can help to discover what content keeps users engaged and where they get stuck and then ask for help.

Hi, Currently, PwC is working on 1 A III part for the Chalhoub Year End Performance launch. There we have quite a few graphs for different analytics sections in scope. Regarding this, we want to highlight some issues, on which Chalhoub has request...

Show form views, conversion rate and submissions as sparklines on the analytics dashboard.

Include support for multiple chart types so that an analytical developer could have a broad range of chart options to choose from