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Ability to purge user data

As part of our data privacy discussions we would like to request the ability to purge user data from Applaud when the employee leaves the organisation.
Mark Eager-Wright 7 months ago in Identity management 0 Future consideration

Ability to purge chat data (AI Assistant)

As part of our data privacy discussions we would like to ask for the ability to purge chat conversation data either when a user clears their history or at a specific increment or on specific dates that we can configure.
Mark Eager-Wright 7 months ago in Chatbot 0 Future consideration

Export organisation chart/supervisor hierarchy to editable format

Hi all, We have switched on the export from the Org chart/Supervisor hierarchy. The customer has reviewed and asked whether it's possible to export to something that can be amended by users e.g. Excel or Word format? Kind regards, Ed Waller.
Claremont User almost 2 years ago in Applaud on-prem 1 Planned

Ability to send Ad-hoc Notifications

It would be useful to be able to send ad-hoc notifications to specific personas of users without the need for this to be triggered by a process/journey. This could be for the purpose of drawing attention to specific topics (such as highlights), to...
Mark Eager-Wright 7 months ago in Other 2 Future consideration

Ability to perform more complex calculations than what expression builder allows

For example, looping through records, summing them, and a broader set of functions.
Duncan Casemore over 2 years ago in Workflow 0 Planned

Addition of verbatim feedback comments on knowledge content

It would be really helpful, if, like the feature for the bot experience insights tab, we could also view the verbatim feedback comments on knowledge content so we are able to take action based on the feedback we receive and make changes to our kno...
Mark Eager-Wright 8 months ago in Knowledge Management (product) 0 Planned

Addition of a view count on Highlights Feature

It would be great to understand how many people are looking at each of the highlights we feature on our homepage so we can understand the traffic being generated and whether we need to promote the items featured in different ways in addition to be...
Mark Eager-Wright 8 months ago in Usage and analytics 1 Future consideration

Outlook Calendar Updates Course Attendees for Change of Resource

We hold venues used for training courses as a resource. When an employee is enrolled onto a course, they receive an Outlook meeting request that holds the details of the venue. If there is a change to the venue i.e. the resource attached to the cl...
Claremont User 8 months ago in Applaud on-prem 0 Planned

Allow photos to be hidden from pending absences whilst retaining the ability to select these in the calendar

Allow photos to be hidden from pending absences whilst retaining the ability to select these in the calendar Please see #99622 for further information Raised as requested on #99622
Claremont User 9 months ago in Applaud on-prem 0 Future consideration

Personalize by language and location (locale)

The ability to be able to personalize a site based on the user's locale that works for both anonymous and authenticated users, including: A picker that allows a user to choose their language + optionally location Detect and default the user's lang...
Steve Jackson over 2 years ago in Content management 0 Future consideration