All ideas

Have a button to login explicitly using FaceId/Fingerprint in case the user cancels the earlier prompt for the same or wants to log in again after logout.

The ability for notifications to be sent that provide information without the need to click through to any page

I found creating page headers a bit confusing and fiddly. It would be helpful if this was clearer.

The ability for anyone to publish a template from any tenant and for anyone to install others' tenants.

It's disorientating when blocks move around based on their contents, so a 'fixed' layout that's more curated would be welcome. Could that be 'anchoring' blocks in their place (too much whitespace?) or a new type of layout?

I want the option to rate a chat as thumbs up or down so that I can give feedback based on my experience and the service can be improved.

I want to be able to uninstall templates so that I can remove them if I no longer use the features or models of that template.

As a first-time user of Applaud, I would welcome an introductory tour of the app that shows me around the essentials.

It would be great if we could have the facility to duplicate blocks on a page as often we are using the same type of block and design more than once on a page and building each from scratch is frustrating 😀

I want different parts of my organization to have different brand so that each user sees branding that feels natural to them