All ideas

This would help prevent some longer bits of text from being truncated. For example, "14 months in the future".

AIlow users to take an action from a push notification thereby aiding them to perform handy tasks quickly.

As part of our data privacy discussions we would like to request the ability to purge user data from Applaud when the employee leaves the organisation.

As part of our data privacy discussions we would like to ask for the ability to purge chat conversation data either when a user clears their history or at a specific increment or on specific dates that we can configure.

Have a button to login explicitly using FaceId/Fingerprint in case the user cancels the earlier prompt for the same or wants to log in again after logout.

The ability for notifications to be sent that provide information without the need to click through to any page

I found creating page headers a bit confusing and fiddly. It would be helpful if this was clearer.

The ability for anyone to publish a template from any tenant and for anyone to install others' tenants.

It's disorientating when blocks move around based on their contents, so a 'fixed' layout that's more curated would be welcome. Could that be 'anchoring' blocks in their place (too much whitespace?) or a new type of layout?

I want the option to rate a chat as thumbs up or down so that I can give feedback based on my experience and the service can be improved.