All ideas

An easy way to reference other knowledge articles or FAQs within the body of an article by using a shorthand or token

As a experience designer I want my bot to be able to hand-off to live chat so that humans can help when bots can't. This is most likely a 3rd party live chat service with integrated service management.

I'd like to embed videos into my list items and use these as thumbnails to create engaging, consumer-grade experiences.

Allow call to action blocks (adverts) to be grouped together so they can be paginated. They should animate between each other and the user should be able to navigate through them with prev / next buttons, and pause them for accessibility.

Workflows are powerful but would benefit from some refinement: Less technical language around requested user, triggering user More easily achieve common use-cases, such as sending to a manager Every time you save an action the page reloads and you...

I would like to able to provide cookie acceptance to my end-users if cookies are used in the app.

Currently we have a lot of attachments that are displayed as URLs next to the boy of our knowledge articles. Ideally we would like to move the content of these attachments in to the body of the article instead and remove the need for a lot of atta...

Solution for the goals library that can be entered by HR team and assign it to eligibility profile so based on the eligibility profile those goals can be either auto assigned in the goals settings phase; or to be available for selection by manager...

Being able to search for a vacancy using location and other attributes makes it easier for the user to find what they are looking for. It will allow candidates/applicants to find specific vacancies that may be harder to find in a huge list. This c...

The ability for AI assistants/chatbots to respond using markdown - i.e. rich text with formatting such as headings, bold, italic, bulleted lists and hyperlinks