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Bot global settings

Settings so that I can personalize all bots' behavior, such as changing the icon and name of the bot, along with the ability to embed the bot into third-party apps via an HTML embed code.
Vasudha Siddhabhaktuni about 2 years ago in Chatbot 0 Shipped

Enable 'Integration' option by default on a new tenant

At the moment this has to be manually configured by Applaud. It would be helpful if it was auto-provisioned to save time.
Yugandhar Budamala about 2 years ago in Identity management 0 Shipped

Allow integrations to interact with tasks API

It would be helpful if integrations and the Workato connector could directly interact with Applaud tasks.
Yugandhar Budamala about 2 years ago in Workflow 0 Shipped

Import users

An ability to import users in the same way as other models.
Duncan Casemore over 2 years ago in Model and import/export 0 Shipped

Experience Insights - Form by engagement time

I would like to see the amount of time spend on forms that are completed and abandoned so we can focus our improvement efforts.
Keertana Ralapati about 2 years ago in Usage and analytics 0 Shipped

Option to prevent a user's record getting defaulted into a form

If I create a form a new user or a new employee, it automatically defaults in the user/employee for the logged on person. I'd like to be able to prevent that for some forms/pages.
Keertana Ralapati about 2 years ago in Content management 0 Shipped

An easy way to see what model a workflow or validation rule relates to when selecting in a template

At the moment you just see the workflow or validation rule name and it's not always clear what model they belong to.
Duncan Casemore about 2 years ago in Templates and lifecycle management 0 Shipped

Change 'See more' link in email notification to 'View in App'

See more is a bit confusing. View in app would be clearer.
Vasudha Siddhabhaktuni about 2 years ago in Workflow 0 Shipped

AI-powered search instant answers

Providing instance answers at the top of the search results when a search returns an item that we have very confidence we know the answer to. This could be an extract from a knowledge article, or perhaps even a document attached to a knowledge art...
Duncan Casemore about 2 years ago in Search 0 Shipped

Ability to update quick replies text on the Ask a question chatbot action

I want to update the quick replies text used in Ask a question chatbot actions so that I can modify the text used in quick replies whenever I want it - such as if I make a spelling mistake.
Vasudha Siddhabhaktuni about 2 years ago in Chatbot 0 Shipped