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Ability to move through journey at own pace

To provide the ability for journey participants to move to the next stage of a journey prior to the end of the stage date that has been prescribed. Essentially if you finish the stage before the deadline, you can move on.
Mark Eager-Wright about 1 month ago in Journeys (product) 1 Planned

Applaud On-prem: Forgot Password needs improvement

The current Applaud password reset relies on the old UMX functionality, leading to user confusion and increased support requests. Oracle has improved the password reset process in newer versions (starting from at least v12), significantly reducing...
Rahul Sadhananthan 3 months ago in Applaud on-prem 0 Planned

Addition of verbatim feedback comments on knowledge content

It would be really helpful, if, like the feature for the bot experience insights tab, we could also view the verbatim feedback comments on knowledge content so we are able to take action based on the feedback we receive and make changes to our kno...
Mark Eager-Wright 4 months ago in Knowledge Management (product) 0 Planned

Outlook Calendar Updates Course Attendees for Change of Resource

We hold venues used for training courses as a resource. When an employee is enrolled onto a course, they receive an Outlook meeting request that holds the details of the venue. If there is a change to the venue i.e. the resource attached to the cl...
Claremont User 5 months ago in Applaud on-prem 0 Planned

Markdown responses in chatbot conversations

The ability for AI assistants/chatbots to respond using markdown - i.e. rich text with formatting such as headings, bold, italic, bulleted lists and hyperlinks
Steve Jackson over 1 year ago in Chatbot 0 Planned

Images and videos in chatbot responses

The ability for images and videos to be returned in chat conversation responses
Steve Jackson over 1 year ago in Chatbot 0 Planned

Add Applaud as a Microsoft InTune Protected App

Microsoft Intune is a cloud-based endpoint management solution. It manages user access and simplifies app and device management across your many devices, including mobile devices, desktop computers, and virtual endpoints. This request is to get Ap...
Karthik Mohan over 1 year ago in Integration 0 Planned

Generative AI support in rich text fields

I would like to be able to use generative AI to quickly write high-quality knowledge and other content that uses a consistent style and tone of voice. For example: Write me a paid time off (PTO) policy article for employees at Applaud, the employe...
Duncan Casemore almost 2 years ago in Content management 1 Planned