Having the ability to control the delay between message actions would make it easier for users to read through chat responses in circumstances where several replies come in quick succession.
Vasudha Siddhabhaktuni
over 1 year ago
in Chatbot
0
Future consideration
As a experience designer I want my bot to be able to hand-off to live chat so that humans can help when bots can't. This is most likely a 3rd party live chat service with integrated service management.
Vasudha Siddhabhaktuni
over 1 year ago
in Chatbot
0
Future consideration
Ability to disable individual quick replies in chatbots and change the order of them, so that I can have flexibility to change whole sections of my bot depending on current business needs.
Steve Jackson
over 1 year ago
in Chatbot
0
Future consideration