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Chatbot

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Delay option in chatbots

Having the ability to control the delay between message actions would make it easier for users to read through chat responses in circumstances where several replies come in quick succession.
Vasudha Siddhabhaktuni almost 2 years ago in Chatbot 0 Will not implement

Reorder and disable quick replies in chatbot

Ability to disable individual quick replies in chatbots and change the order of them, so that I can have flexibility to change whole sections of my bot depending on current business needs.
Steve Jackson almost 2 years ago in Chatbot 0 Will not implement

Perform a search chat action

As a experience designer I want to allow my chatbot to present possible useful search results so that my user's question can be answered without raising a case.
Vasudha Siddhabhaktuni about 2 years ago in Chatbot 0 Will not implement

Hand-off to bot chat action

Ability to hand-off from one bot to another so that I can design each bots with a specific purpose. For example, when a leave booking bot can't help, hand off to a generic 'raise a case' bot
Vasudha Siddhabhaktuni about 2 years ago in Chatbot 0 Will not implement