Ideas Portal
Whilst we appreciate the new functionality to add a direct link to chat within a call to action block, it would be great if we were able to provide a URL that would open the bot that can then be used in communications etc or provided to users calling/chatting with the helpdesk.
Hi @Guest - thanks for raising this idea. We already have an idea for this here https://applaud.aha.io/ideas/ideas/AC-I-652 and we have been doing some design investigation. So closing this idea as a duplicate.