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Ability to reference other knowledge content and FAQs in the body of articles

An easy way to reference other knowledge articles or FAQs within the body of an article by using a shorthand or token
Duncan Casemore over 3 years ago in Content management 0 Future consideration

Hand-off to live chat bot action

As a experience designer I want my bot to be able to hand-off to live chat so that humans can help when bots can't. This is most likely a 3rd party live chat service with integrated service management.
Vasudha Siddhabhaktuni over 3 years ago in Chatbot 1 Future consideration

Video thumbnail support

I'd like to embed videos into my list items and use these as thumbnails to create engaging, consumer-grade experiences.
Duncan Casemore over 3 years ago in Content management 0 Future consideration

Paginated advert blocks (carousel slider)

Allow call to action blocks (adverts) to be grouped together so they can be paginated. They should animate between each other and the user should be able to navigate through them with prev / next buttons, and pause them for accessibility.
Duncan Casemore over 3 years ago in Content management 0 Future consideration

Simplified workflow user experience

Workflows are powerful but would benefit from some refinement: Less technical language around requested user, triggering user More easily achieve common use-cases, such as sending to a manager Every time you save an action the page reloads and you...
Duncan Casemore over 3 years ago in Workflow 0 Future consideration

Cookie acceptance

I would like to able to provide cookie acceptance to my end-users if cookies are used in the app.
Yugandhar Budamala over 3 years ago in Content management 0 Future consideration

Add the ability to download knowledge article body content

Currently we have a lot of attachments that are displayed as URLs next to the boy of our knowledge articles. Ideally we would like to move the content of these attachments in to the body of the article instead and remove the need for a lot of atta...
Mark Eager-Wright almost 2 years ago in Content management 1 Future consideration

Add solution for goals library

Solution for the goals library that can be entered by HR team and assign it to eligibility profile so based on the eligibility profile those goals can be either auto assigned in the goals settings phase; or to be available for selection by manager...
Guest almost 2 years ago in Applaud on-prem 0 Future consideration

Half-width grid items

I want to be able to configure grids with half-sized items
Steve Jackson over 2 years ago in Content management 0 Future consideration

Support geopoint properties for import and export

I want to be able to import/export geopoint properties to save time when migrating location data
Steve Jackson over 2 years ago in Model and import/export 0 Future consideration