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Reference users in rich text fields

A valuable feature to include is the capability to tag other users within rich text fields to minimize the likelihood of sensitive information being hidden in free text and to enable the notification of tagged users.
Duncan Casemore over 2 years ago in Scalability 0 Future consideration

Token form field

A special form field for capturing 6-digit verification tokens, rather than a plain text input. Automatically submits after typing in the 6 digits.
Duncan Casemore over 2 years ago in Content management 0 Future consideration

Phone/mobile form field

A form field specifically designed to choose the country code (maybe with flags) and the phone number with validation + conveniences such as removing unnecessary trailing zeros etc.
Duncan Casemore over 2 years ago in Content management 0 Future consideration

Customer-managed encryption keys

By choosing to use their own encryption keys, customers can ensure that their data remains private and secure. No one at Applaud will have the ability to access or decipher the information, providing the highest level of privacy.
Duncan Casemore over 2 years ago in Scalability 0 Future consideration

If/then workflow actions with multiple branches

I want to create workflows with multiple if conditions without having to use lots of nested ifs so that my workflows are faster to create and easier to maintain.
Vasudha Siddhabhaktuni over 2 years ago in Workflow 0 Future consideration

Notification types for Slack, Teams and Chat

Support sending Applaud notifications and tasks via Slack, Teams and Chat.
Duncan Casemore over 2 years ago in Workflow 0 Future consideration

Simplified user/employee creation

An easier way to create users and employees and link them together would be a real time-saver. For example: An easy way for a super user to invite users in bulk that automatically creates the person record An easier way to sync avatar + properties...
Duncan Casemore over 2 years ago in Identity management 0 Future consideration

Proxy user access

The ability for super users to 'switch' to another user to: Act on their behalf (not withstanding audit should capture the real user behind it) and, See the world as that user does. Eg, see their notifications etc.
Duncan Casemore over 2 years ago in Identity management 0 Future consideration

Clone a bot

I want to clone a chat so that I can easily copy an existing bot as a starting point.
Vasudha Siddhabhaktuni over 2 years ago in Chatbot 0 Future consideration

Bot reorder

I want to define the order of my bots so that I have more control over which bot pops up when multiple bots that meet targetting criteria
Vasudha Siddhabhaktuni over 2 years ago in Chatbot 0 Future consideration