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Chatbot

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Bot preview

I want a preview mode so that I can test a bot before it's activated to verify it works as expected
Vasudha Siddhabhaktuni over 1 year ago in Chatbot 0 Future consideration

Bot listing improvements

Enhancements to the bot listing page to show additional helpful information such as the number of sessions, and user feedback on whether the bot was helpful or not (likes and dislikes counts)
Vasudha Siddhabhaktuni over 1 year ago in Chatbot 0 Future consideration

Redirect to page chat action

The ability for chatbots to offer suggested Applaud pages in responses to users, so that they can click through the most relevant page directly from chat and within the same parent window.
Vasudha Siddhabhaktuni over 1 year ago in Chatbot 0 Future consideration

Hand-off to bot chat action

Ability to hand-off from one bot to another so that I can design each bots with a specific purpose. For example, when a leave booking bot can't help, hand off to a generic 'raise a case' bot
Vasudha Siddhabhaktuni over 1 year ago in Chatbot 0 Future consideration

Alexa skill

I want to access my HR services through my Alexa device so that it's easier for me to get instant answers or help
Duncan Casemore over 1 year ago in Chatbot 0 Future consideration